What happens if plans change after you order.

Before installation

Plans change — that is fine. Your deposit reservation can be released and refunded before installation work begins. Contact us and we will arrange it.

Once installation begins

Because installed equipment is permanently connected to your home, installed systems cannot simply be returned. Any defect or problem is handled under the applicable manufacturer warranty and our workmanship commitment, as confirmed in your written quote.

Uninstalled equipment

If equipment is still in its original packaging and has not been installed or altered, we work with you on return or exchange. Freight and restocking costs, if any, are confirmed before you proceed.

How to start a return

Call or email us with your order details. We will confirm what applies to your situation and give you clear next steps.

Contact us with any questions.