Avian Home Comfort

How we handle your personal information.

Information we collect

We collect the information you choose to share with us — for example your name, phone number, email address, and property or system details you provide through our booking and reservation forms, by phone, or by email.

How we use it

We use your information to arrange quotes, bookings, reservations and installations, to respond to your questions, and to send you service-related updates. We do not sell your personal information to third parties.

What we do not collect

Our online experience does not process payments directly. We do not request credit card or banking details on this website, and we never ask you to send them by email.

Cookies and storage

This website uses browser storage (local storage) to remember your cart and preferences. It does not use third-party advertising trackers.

Chat, notifications and retention

Messages sent through our website chat or Telegram assistant may be stored for up to 7 days so our team can respond, while submitted lead details may be retained for up to 90 days for follow-up. Notifications may be delivered through Telegram or another configured service provider. You may ask us to delete your information at any time.

Your choices

You may contact us at any time to ask what information we hold about you, to correct it, or to ask us to remove it.